Microsoft has recognised the need for a specialised Admin account to manage AI and Microsoft Copilot across the organisation. This AI Admin role has started rolling out across all Microsoft 365 and Microsoft Entra clients since November 2024.
With AI Admin account can do the following tasks:
- Manage all aspects of Microsoft 365 Copilot
- Manage AI-related enterprise services, extensibility, and copilot agents from the Integrated apps page in the Microsoft 365 admin center
- Approve and publish line-of-business copilot agents
- Allow users to install an app or install an app for users in the organization if the app does not require permission
- Read and configure Azure and Microsoft 365 service health dashboards
- View usage reports, adoption insights, and organizational insight
- Create and manage support tickets in Azure and the Microsoft 365 admin center